"C2 - In QA Process" Status

[Pensive]

Hello MyrxBiz,


Could you please tell me at what percentage"C2 - In QA Process" orders are being shipped, if at all?


Also, if you can give me an idea about how long this process takes between patient and customer service to receive the proper verification for order processing.


One last thing - How is your customer service department handling HIPPA guidelines when they contact the patient? Back in the day when I worked for a fulfillment company we had to be extremely careful when verifying order information, patient information, and shipping addy, etc. Plus, if someone lives with several other people who do not know or want them to know their medical ailments or prescriptions, then higher discretion would need to be applied.


Thanks for any answers. We still have not seen any orders shipped this month and forwarded the list to you guys last week (Thurs). Status of these? They are all in C2 - In QA Process


Pensive smileys/smiley32.gif

[SeventiesMartin]

Nearly half my orders with a status of today are Declined by QA User. Never had this many declined in one day.


And 2/3rds of those are re-orders, they were obviously ok the first time.


I do hope we haven't got a new doctor on board that's a little nervous at prescribing.

[Jaanis]

Why is ANYONE still with these guys, LOL

[Star]

if they haven't shipped this month, why are you still with them?

[SeventiesMartin]

I've had 12 orders shipped this month (only a fraction of what should have been shipped), but none since Tuesday.


Getting a few shipped was enough to hang on see what happened.


Having said that, the shipped orders were all taken in December, no orders recieved this month have shipped.

[redex]

Why is ANYONE still with these guys, LOL


refills

[phalaris]

Why is ANYONE still with these guys, LOL


Mateo wrote in a the following thread:


http://www.rxaffiliateforum.com/forum_posts.asp?TID=1753&amp (http://www.rxaffiliateforum.com/forum_posts.asp?TID=1753&PN=3) ;PN=3


"December 19th, MyRxBiz/YourRxBiz will no longer be carrying controlled medications BASED ON AN ONLINE QUESTIONNAIRE."


So people kept sending orders to myrxbiz thinking that non-controlleds like Viagra, propecia will still get shipped by online questionnaire.


Then myrxbiz decided to change their policy (without informing its affiliates in advance) to that will not ship ANY med with online questionnaire only. They need contact info of doctor for all orders (both controlleds and non-controlleds). Needless to say they got orders for trial of their new model from their affiliates for free and they are busy training their staff using the old pending orders. I'll be surprised if someone told me that they are still sending new orders to myrxbiz.