View Full Version : MyRxBiz Update for Affiliates?
Pensive
January 27th, 2004, 03:07 PM
Myrxbiz,
Just wondered if you could give us a state of the union (so to speak). Issues we see:
(1) Multiple orders sitting in "C2 - In QA Process." When will these change? We've seen these for the past two weeks but hardly any have changed. Does this mean your new model is not as successful as you first thought - meaning nothing is getting pushed through?
(2) For clarification you should date every order with more accuracy - for example, I see orders that are 1-1-04, 1-2-04, etc. and they just shipped yesterday or today.We would like to know how much time it actually takes for someone to order and then receive their script. So, if you could maybe add a column that "follows" the transaction in realtime that would be great.
(3) You added hundreds of medications a few weeks (or longer) ago like Atenolol, Furosemide, etc etc. What is the ststus of these meds? Do we promote them anyway or not bother? If we promote them, do we just market them like Drugstore.com does, meaning the customer must understand they have to have a script when they order? Is there a CLEAR way for us to have the person fax or mail their scripts in to you guys?
On that note, we've done some comparison prices from you guys and Drugstore.com. Your prices do not allow us to undercut them in anyway. Do you see any remedy to this situation?
I have many more questions, but just want to get the ball rolling with these.
Thanks for any detailed response to these questions.
Star
January 27th, 2004, 05:32 PM
I don't think they are around any longer
rxtoday
January 27th, 2004, 06:05 PM
Did they go under? myrxbiz is out of biz?
Joe 90
January 27th, 2004, 11:06 PM
They are being rather quiet, but I think they're still around....hopefully!
SamSung
January 27th, 2004, 11:23 PM
What bothers me is all the credit cards that have been charged and no products shipped. I get these type of messages from customers on a daily basis.
centar
January 27th, 2004, 11:46 PM
As I recall...smileys/smiley5.gif
MyRxBizcom
January 28th, 2004, 12:30 AM
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smokey
January 28th, 2004, 07:39 AM
Great postPensive!
Meet my new handle: Zarl.com
I really like theway they treat there affilaites. This reply is just 1 example.smileys/smiley2.gif
rxtoday
January 28th, 2004, 09:06 AM
heard they are out of biz..
Pensive
January 28th, 2004, 09:26 AM
Myrxbiz,
Any answers to the questions we have above? I've seen your new handle but that really doesn't address the questions a bunch of us have about your company and its current state.
Will you answer the questions to some accuracy? I think you will see that complete and honest answers is worth its weight in gold (from your affiliates anyway)...
thanks
Star
January 28th, 2004, 11:24 AM
I heard from a little birdie they may be consideringcooperating and giving up all info (names, addresses, bank accounts) in return for lesser penalties. Just the rumor, good luck all. I left months ago when I found out who their fullfillment company is linked with.
MyRxBizcom
January 28th, 2004, 11:59 AM
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heatherhab
January 28th, 2004, 12:02 PM
What does that strange post from Myrxbiz mean?!!! That is their new domain?-who would sign up now with that kind of response?
I am very disappointed with these guys! I should have quit back when they started requiring DR visits for all meds controlled and non and FORGOT TO TELL US !!! In fact it is still posted on their Partneradmin site under latest news that "The non-controlled medications (Best sellers like Soma, Fioricett, Viagra, Levitra.) will still be shipped like the good ole days."
Not only that-even with a dr visit, every order is being declined or not shipped. What a joke-BTW, I am still waiting for my one measly wire that took me three weeks to reach their minimum-yet still did not get paid!!!
heatherhab
January 28th, 2004, 12:03 PM
OK sorry-I retract most of that-I must have been posting at the same time Myrxbiz was!!
MyRxBizcom
January 28th, 2004, 12:14 PM
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seodoc
January 28th, 2004, 03:56 PM
Of course you can't compete against drugstore.com, there is no room in that price competitive market for Myrxbiz, as they are simply a middleman and NOT the pharmacy.
Their prices will always be too high to compete, and they are unable to compete in our conventional model, so where does that leave them?
The fast train to nowhere. Time to jump off board, cause this train is about to crash (if it hasnt already). smileys/smiley4.gif
MyRxBizcom
January 28th, 2004, 08:22 PM
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Pensive
January 28th, 2004, 08:54 PM
myrxbiz said,
"The declined orders were tested to see how they received the idea of being visited by a doctor. We got a 30% approval rate at $225 a visit on those customers we were able to successfully make phone contact with. That means the doctors visits will work, and they will work well"
QUESTION: When exactly will this take effect? We would like to test this but need to know what kind of timeframe we're looking at for actual inception of the program.
myrxbiz said,
"Drugstore.com competition. We will eventualy compete with them for the customers who already have scripts of their own, but its an entirely different business, servicing an entirely different customer base..."
QUESTION/REPLY: Their business model is actually the same as you are attempting to create/mimic, right? I mean, don't you accept or will accept someone's prescription for any number ofmedications that the customer needs filled - their prescription in hand being one step closer to closing the deal?
myrxbiz said,
"Our approval percentage is near 15% now that we've got so much more staff to handle the contacting of the doctors"
QUESTION: Since we have over 400 orders from you so far this month (would've been 200-300 more if we were sure orders would ship), our percentage has been extremely low. We've only had 14 orders ship since Jan. 1st.
How do you get 15% from that? What exactly are you suggesting a 15% approval on? We have over 100 orders cancelled, a bunch in cc declined, and out of 420 orders or so, 14 ship.
I just don't see how your new model works....and without you letting affiliates know specifically how it will work or details about advances in your efforts, we are at more of a loss than anyone. We can't market what we know nothing about, or very little about.
Thanks
MyRxBizcom
January 28th, 2004, 09:40 PM
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MyRxBizcom
January 28th, 2004, 09:45 PM
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seodoc
January 28th, 2004, 11:38 PM
Pathetic smileys/smiley11.gif
MyRxBizcom
January 29th, 2004, 06:18 AM
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Star
January 29th, 2004, 06:29 AM
SEODOC is right, I wouldn't brag about 15-30%, and youwill never be able tocompete against an actualpharmacy onprice. Also, your info ondrugstore.com is outdated, they posted a record profit last quarter. I think I would still short the stock though.
http://biz.yahoo.com/bw/040120/206058_1.html
medsguy
January 29th, 2004, 06:58 AM
Star, they recorded a EBITDA profit. When a statement is issued saying we've had a record quarter with EBITDA in it, it means they still lost money champ. Net loss for the quarter was still 2.4 million for the quarter, 18.6 mill for the year. Those are much betters numbers than the previous year.Basically, it just means they might be on their way to profitability since their gross margin increased and sales are increasing too. Obviously most companies do not make a profit in their first several years of operation, but it looks like drugstore is trying to acquire assetts.
Pensive
January 29th, 2004, 07:05 AM
myrxbiz,
I (and I'm sure a few of us) appreciate the responses back. Much better than before. Although we are still looking for long term fulfillment and are working on several new projects related to this OP industry ourselves, we liked that you gave us those detailed responses answering most of our questions rather than vague answers like, 'orders will go out, orders will be shipped, etc etc'
Please keep up the positive trend forward. Although most people don't appreciate the powerof the legalities of this industry themselves or have had to deal with it, we know first hand from having to battle the Boards of Health within several states a year or longer ago and losing those battles hands down.
I think other people on this board should have to deal with those same issues to really appreciate the way you guys are moving your business model around and simply trying to stay in business for the long haul.
Pensive
January 29th, 2004, 07:09 AM
we have made hand over fist profits in our two years in business - second year nearly 1200% over the first. We were hoping to be in the 8 digits this year.....smileys/smiley2.gif
A little better than Drugstore.com I guess. Maybe I could consult with them and help them earn a few bucks on the side. LOL
Jaanis
January 29th, 2004, 10:50 AM
No f**king way you are converting 15%. Since I stopped sending traffic to you around the 1st ofJanI have had ONE order go through since the1st out of 34 and 16 of those are re-orders. Why in the f**k wouldnt re-orders fly through the system? Any answers?
SamSung
January 29th, 2004, 11:02 AM
Why in the f**k wouldnt re-orders fly through the system? Any answers?
maybe because the oldmanner offullfilling orders ie- online consultation, is no longer valid... maybe because it might take more than 29 days for the new dea approved doctor patient relationship to get working properly...
Like Dick said in an earlier post, when the docs wear holes in their shoes, we'll get them another pair. I'm still for hanging in there with these guys 'cause I can see in the future all op's will possibly have to make the same drastic changes as RxBiz.
Jaanis
January 29th, 2004, 11:05 AM
Why in the f**k wouldnt re-orders fly through the system? Any answers?
maybe because the oldmanner offullfilling orders ie- online consultation, is no longer valid... maybe because it might take more than 29 days for the new dea approved doctor patient relationship to get working properly...
Like Dick said in an earlier post, when the docs wear holes in their shoes, we'll get them another pair. I'm still for hanging in there with these guys 'cause I can see in the future all op's will possibly have to make the same drastic changes as RxBiz.
So all previous prescriptions that were written by MyRxBiz are in-valid now? That is worse than I thought.
SamSung
January 29th, 2004, 11:10 AM
[/QUOTE]
So all previous prescriptions that were written by MyRxBiz are in-valid now? That is worse than I thought.
[/QUOTE]
Jannis- I don't know if that's the case or not. It's just my interpretation of the new doctor / patient relationship. Maybe Dick can help us here with a colorful comment??
Joe 90
January 29th, 2004, 11:10 AM
Thanks for the detailed posts there Myrxbiz.....but I'd still like to know why stuff like Fattache and Bustpro is still "Ready to fill" after 2 weeks, why is this?
Lily
January 29th, 2004, 11:27 AM
Hi everyone. This is my first post. Please be kind smileys/smiley1.gif
I only have about 50 orders with them for Jan and 0% have been shipped. I'm glad I cut down on promotion after December's 25% ship rate. No luck with refills at all either.
I'musing the new model, but having much better luck on shipping elsewhere. Prices are better too. I'd much rather be able to sleep well at night knowing that I'm using a safe model than take the risk for the extra money. I have two little ones at home to think about.
Pensive
January 29th, 2004, 03:46 PM
Welcome Lily!
MyRxBizcom
January 30th, 2004, 10:19 AM
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CYCLEON
February 21st, 2004, 08:04 PM
All our non controlled meds have been going out again......besides the occasional few that are still stuck in QA process....granted they are still only old refill notifications..I have a feeling we will be using you guys again in the very near future......I for one do believe you guys have a much better customer service than HM Universal which to me means a lot
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