View Full Version : Integra RX Payment Terms
learning
July 13th, 2005, 04:55 AM
Payments are each 30 or 60 days?
I was reading the terms and conditions and the statements in my AFF Back Office, but still not sure about.
pharmacy
July 13th, 2005, 09:57 AM
Be wise and keep out of this PROGRAM.
I my self have very bad experinece with them regarding Payments.
After so much post about them here on this forum and on one other
New forum they agree to pay nearly 25-30 days back but yet no sign of
payment.
Send morte than 400 clicks but sale is only 2, there is various other
Programs where you send only few clicks and enjoy conversions, do not
waste your time and Money on Integrarx.com all is invain.
reindex
July 13th, 2005, 10:32 AM
I agree, I've sent good traffic there, and all I've gotten are 2 sales. Plus, after
sending hundreds of uniques, their stats only show a few at the beginning of each
month. For example, last month, I've apparently only sent 4 people to the site.
LOL!
They owe me some money, and it's been way more than 60 days.
What a terrible way to do business.
learning
July 13th, 2005, 11:00 AM
Thanks.
I have some moneyto collect, so I'll remove the links until I can poket my cash (hope).
Some alternative to use my traffic for controlleds?
elioteer
July 13th, 2005, 02:09 PM
IntegraRX affiliate-id 8995 --> please PM me for a business offer, Thanks.
pharmacy
July 13th, 2005, 11:54 PM
Hello All,
See the cheap way they use to Make Affiliate to use there program by offering more commission or assuring timely payment.
Tricks :
1) First few months sending you nice checks/wiresmileys/smiley1.gif
2) You are happy because as mentioned here exactly against it you enjoy good conversion too.smileys/smiley17.gif
3) After some time you notice no re-orderssmileys/smiley5.gif
4) Sudden Drop in Conversions toosmileys/smiley3.gif
4) You are again here to blame them and ask for duessmileys/smiley19.gif
Simple and Most Successful Tricks used by various Programs</span>
I request you all here DON'T BELIVE THEM</span> also DO NOT FALL</span> in any GOOD SCHEME</span> or OFFERS</span> from THEM</span>smileys/smiley7.gif
clivew
July 14th, 2005, 10:35 AM
I get really good results from Direct Pharmacy and mediocre results from Integra - but still getting paid ok.
medfan
July 14th, 2005, 11:07 AM
IntegraRx is no good. They don't convert any, ZERO orders unless you count that one I had 3 months ago. Pulling my links.
Also XLPharmacy doesn't pay either. they paid once, then they
didn't, blamed me that I gave them incorrect wire info, I told them its
the same as the previous wire I received, they say no, your bank must
have changed something, I then ask for a check by mail and they say
they only do wires. F**k that.
RxMex is the only true reliable program out there I know of. Wish they sold Phen. smileys/smiley14.gif
clivew
July 14th, 2005, 11:18 AM
IntegraRx is no good. They don't convert any, ZERO orders unless you count that one I had 3 months ago. Pulling my links.
Also XLPharmacy doesn't pay either. they paid once, then they didn't, blamed me that I gave them incorrect wire info, I told them its the same as the previous wire I received, they say no, your bank must have changed something, I then ask for a check by mail and they say they only do wires. F**k that.
RxMex is the only true reliable program out there I know of. Wish they sold Phen. smileys/smiley14.gif
send me a pm - those issues easily fixed with our approach.
for phenalso pmfor D-P and geta 5% bonus on advertised commission
IntegraRX
July 14th, 2005, 02:20 PM
This forum has always provided a good source for affiliates to address their questions and concerns. However, this also seems to be a forum to facilitate inaccurate information about affiliate programs or attempt todiscredit some websites for personal reasons. That's business I suppose.
This is a attempt to address several of the concerns directly pointed at IntegraRx:
Affiliates are always treated with respect and every attempt is made to respond to inquires in timely manner.
Commissions are always confirmed and verified to make sure that affiliates are getting credit for each and every order they bring to IntegraRx. This means we confirm that all orders are approved, processed, shipped, and received before a payment is processed.
Payments are usually processed by the end of the 2<SUP>nd</SUP> week of the next month. I will admit that this is a timely process and actions are being taken to speed things up.
CliveW is correct with regards to 2nd tier affiliates - this is being addressed. For those who have been missing those payments, that will all be addressed and payments processed within the next 30days or sooner. I apologize for this inconvenience.
Trying to contact me directly will always be successful. For those who say they have tried - simply wrong. IntegraRx is open 24 hours a day, 7 days a week.
Your feedback is important to helping IntegraRx grow and improve its affiliate program. I know it will most likely not be positive, but that's how things get fixed.
Your humble servant,
Richard Rowe
Operations Manager
IntegraRx
866-438-5858 x5801
Vulture
July 14th, 2005, 09:04 PM
your prices are too high. below is an exact quote taken from an email i
received today from someone who'd previously gotten her phen through
pillagent
"Thank you for replying. I do have one question. Are these prices going to
</span><br style="font-style: italic;">
stay this expensive? These prices are significantly higher than they were previously"</span>
pharmacy
July 14th, 2005, 10:06 PM
</font>
</font>Your humble servant
Ohhhh,
But I didn't like behavior of our servant who always act as Master. And
don't like to assist or reply to mails of Master (affiliate servant)</font>.
Subject: RE: Affiliate Check Not Received</span><br style="color: rgb(0, 102, 102);">
Date: Mon, 27 Jun 2005 10:10:03 -0700</span><br style="color: rgb(0, 102, 102);">
From: "Richard Rowe" <Rrowe@integrarx.com></span>
A check was processed and mailed last week for commissions earned in May. Total amount was $49.90. </span><br style="color: rgb(0, 0, 153);">
<br style="color: rgb(0, 0, 153);">
</span><br style="color: rgb(0, 0, 153);">
<br style="color: rgb(0, 0, 153);">
I do apologize for the delay. Arrangements have been made to process
commissions faster in the future. Your business is important and I look
forward to continuing our relationship.</span><br style="color: rgb(0, 0, 153);">
<br style="color: rgb(0, 0, 153);">
</span><br style="color: rgb(0, 0, 153);">
<br style="color: rgb(0, 0, 153);">
Please let me know if you have any questions or concerns.</span>
Rowe you didn't reply my 2 mails after this One</span>.
Can you please explain where is your so called check, till today here 7/15/05 </span>I didn't get any payment from IntegraRx.com.</span>
See Rowe, none of affiliate like to conflict with any program or Program
Manager who Pay on time and Do Business Honestly (at least I like the
way).
But when we as affiliate see that our hard earning money can not handover to us by any program it is very panic.
Normally checks takes Maximum 15 days from the date you posted it to reach with me (including Sunday).
Now Rowe judge your self are you REALLY HUMBLE SERVANT or ......
</font>
</font>
</font>
I get really good results from Direct Pharmacy and mediocre results from Integra - but still getting paid ok</font></span>
.</font></font>
Must be true</span>, because they all know you are a</font> Super Affiliate</span>
who forward affiliate to them everyday as I know your site is well
ranking and I am sure you must give them good business with Fame.
So they do not want to make any controversy with you, but like my old
QUESTION Why Small Affiliate should Bare just because they send small
traffics, but Clivew small or Big Money is Money and we all here for
Money.
In last, Clivew is always there to help at least he help me in Past and
now I have no problem with my other Programs they all start to pay me
on time and I also try hard to give them more and more SALE.
Rowe yet I didn't left you I am still with you now it's up to you That
You want Me More or Not. Tell me and I accept your decision.
Thank You All and Special Thanks to Admin.</font>
Note: <font s
Noximus
July 15th, 2005, 05:08 AM
IntegraRX,
you have really bad affiliate support, I contacted you on emails,
info@integrarx.com, partners@integrarx.com and even orders@integrarx.com exactly 6 times with the same question, but did not get any reply. Despite the question was very simple: "
Is there any way to direct visitors to the specific internal product pages?"
Hope you will improve your affiliate support and have a look on posts on this forum, because you will lose many affiliates and and much money if you keep your business running in the current way.
learning
July 15th, 2005, 05:48 AM
your prices are too high. below is an exact quote taken from an email i received today from someone who'd previously gotten her phen through pillagent
"Thank you for replying. I do have one question. Are these prices going to <BR style="FONT-STYLE: italic">stay this expensive? These prices are significantly higher than they were previously"
By the way. There's some new from Jive?.
Absolute silence. My guess is that they already had some arrangement with the big dogs and Super Affs.
No way to cash the due commissions for small amounts.
Can not understand why if there is not arrested/charged people, their assets are frozen.
clivew
July 15th, 2005, 06:12 AM
There is an old saying when your in the trenches like most of us are - "ours is not to reason why - ours is but to do and .....
RxRob
July 15th, 2005, 06:27 AM
Note: Now My total earnings with Integra is tripled and more than above mentioned figure, hope see check for same in near future.
Wow! You're out $149.70 and you're still promoting them???!!! You have balls of steel.
smileys/smiley8.gif
bigznet
July 15th, 2005, 06:59 AM
Hello All,
See the cheap way they use to Make Affiliate to use there program by offering more commission or assuring timely payment.
Tricks :
1) First few months sending you nice checks/wiresmileys/smiley1.gif
2) You are happy because as mentioned here exactly against it you enjoy good conversion too.smileys/smiley17.gif
3) After some time you notice no re-orderssmileys/smiley5.gif
4) Sudden Drop in Conversions toosmileys/smiley3.gif
4) You are again here to blame them and ask for duessmileys/smiley19.gif
Simple and Most Successful Tricks used by various Programs
I request you all here DON'T BELIVE THEM also DO NOT FALL in any GOOD SCHEME or OFFERS from THEMsmileys/smiley7.gif
You got it right on the DOT! It seems like every OP eventually follows through with these procedures to SCAM their affiliates!
So far, I haven't seen it with Integra. But I've only been with them for several months.
With this knowledge in hand, you just need to watch for the first signs of being JIPPED. Normally,whenI see a sudden drop in my conversions, I watch very closely. If the numbers don't turn around after a couple weeks, I know there's something wrong. I know where my conversions should be!!! Everytime I join a new program, they always jump up to the "right" amount!!!
That's why it's always good to have "back-up" OP's ready to go. Right now, that's very difficult. But if you're "shrewd"... you can find what you're looking for!
smileys/smiley2.gif
clivew
July 15th, 2005, 07:04 AM
Note: Now My total earnings with Integra is tripled and more than above mentioned figure, hope see check for same in near future.
Wow! You're out $149.70 and you're still promoting them???!!! You have balls of steel.
smileys/smiley8.gif
seeassicon definitions smileys/smiley8.gif
(_E=mc2_)
bigznet
July 15th, 2005, 07:05 AM
Also...
Quit complaining about missing $49 checks!!!
It's pretty annoying considering many affiliates (including myself), have lost thousands of dollars in the past to OP SCAMS!!!
Get over it!!! Start promoting another OP!!! Is it really worth the time and effort to write annoying posts about it??? You could be out there finding other OP's, improving your site, working on traffic!!!
I'm sorry... but it's pretty DAMN annoying! And you wonder why you don't get responses to your emails...
clivew
July 15th, 2005, 07:10 AM
Bigznet has right positive approach - we are all over 13 years of agehere - I hope?
Signed by : (_$_) smileys/smiley4.gif
Noximus
July 15th, 2005, 09:07 AM
IntegraRX,
You don't reply on even the public forum. I think you don't care about your affiliates. Do you think they will care about you? The answer is clear, NO.
Regards,
Noximus
IntegraRX
July 15th, 2005, 11:10 AM
I noticed that there are several complaints regarding not receiving a response to e-mails. All e-mails are responded to a on daily basis. I have my IT Dept looking to determine if some e-mails are being blocked.
There was also a comment about not replying to public forums - I hope being here is an obvious start.
Some comments have been made about our pricing. It is true that we are higher than most, but also lower than others. This may affect conversions and commissions earned. These are issued being addressed as a result of your observations.
I hope to make myself more available here to answer questions and address concerns.
Richard
freebo
July 15th, 2005, 11:19 AM
any one know who might be more expensive that integrarx ? your pricing sucks plain and simple.
elioteer
July 15th, 2005, 11:42 AM
it is so funny,
even though IntegraRx is the first Affiliate-Manager to post on the forum since the good old days (except for one or two other cases), note the tone of voice affiliates use when talking back to IntegraRx... in the good times we talked back in a polite spirit... now its "sucks". "sh*t", "we dont care"
look what they have done to us, how they make us behave
clivew
July 15th, 2005, 11:59 AM
Richard please explain why your T2 does not work.
It was enough trouble getting you to recognise a few of ourreferrals - many of those we gave youare still not included -now you have sent one of my T2's inactive?
We started listingIntegra and another pharmacy at the same time, evaluations were similarand we gave equal ranking - the other pharmacynow has 70 T2'sin our downline and Integra has 5.
Something is wrong - pleasefix our missing T2 or remove your statement about actually having a T2 on your advertising.
The program we run we switched off DT and ontoMyAP so that we could legitimately claim having a real T2.
clivew
July 15th, 2005, 12:05 PM
it is so funny,
even though IntegraRx is the first Affiliate-Manager to post on the forum since the good old days (except for one or two other cases), note the tone of voice affiliates use when talking back to IntegraRx... in the good times we talked back in a polite spirit... now its "sucks". "sh*t", "we dont care"
look what they have done to us, how they make us behave
You know I think you are right - at least Richard is fronting up to the plate. However, there are still some pharmacy affiliatemanagers that do get a good cordial reception when they show up on the forum. I think the angst shown here indicates Richard has a big job to do to get Integra's stocks back up. Always willing to work positively unless an OP starts to bull dust.
learning
July 15th, 2005, 12:39 PM
Also...
Quit complaining about missing $49 checks!!!
It's pretty annoying considering many affiliates (including myself), have lost thousands of dollars in the past to OP SCAMS!!!
Get over it!!! Start promoting another OP!!! Is it really worth the time and effort to write annoying posts about it??? You could be out there finding other OP's, improving your site, working on traffic!!!
I'm sorry... but it's pretty DAMN annoying! And you wonder why you don't get responses to your emails...
Quite amazing thinking.
$1 or $100K is the money of the affs. and there is not reason to condone unethical practices in this business.
Sure we are over 13 Y.O. but it is very annoying to see how some people see the OP scams like something that must happen in this industry.
IntegraRX
July 15th, 2005, 02:09 PM
Response to elioteer,
I appreciate the obvious observation coming from affiliates, and it is my job to address these issues - our affiliate program can do better. It is my responsibility to take the abuse until I can prove that Partners@IntegraRx deserves more respect.
Response to Clivew,
The T2 has always been an issue and you are right, it does not work. I have a team being assembled to manually process these orders and we have to go back several months to give proper credit. You have been with us for some time and I appreciate your patience - I need to do a better job resolving this concern.
FYI - I have been looking at MyAp to resolve this very issue.
jaguar
July 15th, 2005, 05:32 PM
Ya know what's really bad? there are affiliate programs that pay their affiliates on time and have excellent communication and you can't talk about them here.
medfan
July 15th, 2005, 05:36 PM
Jaguar, PM me with your links...I'd like to know of the secret pharms. smileys/smiley14.gif
clivew
July 15th, 2005, 08:14 PM
bigznet wrote:
[/QUOTE]
Quite amazing thinking.
$1 or $100K is the money of the affs. and there is not reason to condone unethical practices in this business.
Sure we are over 13 Y.O. but it is very annoying to see how some people see the OP scams like something that must happen in this industry.
[/QUOTE]
Yes you are right Biznet- ButRichard, by coming on this forum has shown he wants a solution. We should act responsibly to see this is achieved. We are all anoyed but at least this program is accepting the challenge - now we just need to see it followed through.
It is something I have been working on foryears on behalf of not just ourself but all our affiliates as well.
So I am trying to be patient rather than justangry.
Why? Because we need strong long term programs - not a bunch of new programs that come and go with the start of every month.
clivew
July 15th, 2005, 08:22 PM
Richard - when we transferred our Finance program to MyAP it took about 1 month of planning and communication with affiliates- most of the switch was completed by our programmers.
The only switch required by affiliates was a change to their links.
I will be happy to share our procedures and communication steps to facilitate this change for you.
Noximus
July 16th, 2005, 04:44 AM
finally I got the reply from integrarx. I've not still removed their links. Hope to not encaunter this kind of problems with them any more and will not have to drop their affiiate program.
learning
July 16th, 2005, 06:32 AM
Since Richard is facing the criticism, hope that I willreceive my check in these days.
Prices are a little high, but I don't miss those Pillagentminimuns ...........
IntegraRX
July 16th, 2005, 08:38 AM
CliveW,
I have some new people coming onboard to address the MyAp solution. I will follow-up with you in the coming weeks for your input and experience. Until then, I want to get all T2 payments caught up and set a solution in place for faster processing.
I will make ever effort to continue to make myself available in this forum on a daily basis until I am satisfied that Partners@IntegraRx is where it should be as an affiliate program.
Richard
clivew
July 16th, 2005, 09:15 AM
Fine with that Richard - fair approach. I have 1 in mydownline who is still sore with IntegraRx - I email you, if you can follow up his issue I wouldappreciate it.
We'll help - when you need it I'll send my operations mgr'scontact
CliveW,
I have some new people coming onboard to address the MyAp solution. I will follow-up with you in the coming weeks for your input and experience. Until then, I want to get all T2 payments caught up and set a solution in place for faster processing.
I will make ever effort to continue to make myself available in this forum on a daily basis until I am satisfied that Partners@IntegraRx is where it should be as an affiliate program.
Richard
RxRob
July 16th, 2005, 09:35 AM
Fine with that Richard - fair approach. I have 1 in mydownline who is still sore with IntegraRx - I email you, if you can follow up his issue I wouldappreciate it.
We'll help - when you need it I'll send my operations mgr'scontact
Operation's Manager? Dang, I must be the last"One-man band". smileys/smiley19.gif
clivew
July 16th, 2005, 09:52 AM
Fine with that Richard - fair approach. I have 1 in mydownline who is still sore with IntegraRx - I email you, if you can follow up his issue I wouldappreciate it.
We'll help - when you need it I'll send my operations mgr'scontact
Operation's Manager? Dang, I must be the last"One-man band". smileys/smiley19.gif
LOL Sorry about that RxRob - the Finance Programs grew very quickly and got too much to handle so we had to expand a bit. smileys/smiley1.gif Cheer up always room for a top HomeStar like you.
jaguar
July 16th, 2005, 07:12 PM
Operation's Manager? Dang, I must be the last"One-man band". smileys/smiley19.gif
No, You most certainly aren't!
pharmacy
July 17th, 2005, 09:34 PM
Hello Rowe,
My question is still there and you didn't utter a single word about my payments and my unanswered mails.
You said mail may be blocks but prior to those mails you get my mail and answered me (out 6-7 mails he reply to 2 mail only)?
Friends from all post made here in past some days it is clear that some
Program Manager wan't noticed you untill you give them big business.
Rowe is not here becuse of his dedication or fair business policy, he
is forced to here by some BIG AFFILIATES (as you see there is some T2
problems)
Easy to understand.
clivew
July 17th, 2005, 09:41 PM
Operation's Manager? Dang, I must be the last"One-man band". smileys/smiley19.gif
No, You most certainly aren't!
Hi Jag - I sometimes wish I had not expanded and stayed a lone star as well. smileys/smiley6.gifNow these days I spend most of my time on trying to fix other peoples' challenges.
clivew
July 17th, 2005, 09:56 PM
Hello Rowe,
My question is still there and you didn't utter a single word about my payments and my unanswered mails.
Hi pharmacy - Does it matter why Richard is here? - or is it more important to get a solution to ensure you get what you want?
He took a risk coming on the forum to talk to everyone- itwould be a pity to drivehim off by whingeing.
Noximus
July 18th, 2005, 04:37 AM
Again don't get replies from integraRX. I just got email in which they told that it was a test and I would get the reply on my question soon. But nothing was replied.
You guys, will really make me quit your affiliate program.
pharmacy
July 18th, 2005, 07:49 AM
Noximus,
I think clivew work (limited) with Rowe and may be we all get good results from InegraRx.
Clivew I agree </span></span>he took a risk coming on the forum to talk to everyone, but he can avoid only and only if he is Regular with Payments.
Read all threads related to integra form me and others they talk about Conversion and COMPLAINT about Payments.
As I agree here before no one like to conflict with Program only and only if they are good and regular on payment.
Conversion is other issue and Payment is diffrent.
Thanks Clivew (with hope see cheks form Integra Soon)
clivew
July 19th, 2005, 01:24 PM
OK some have sent me a pm with details - Rich seems to be responding to all his emails veryquickly.
I am sure he will get your checks out. If not let me know I can ask.
IntegraRX
July 19th, 2005, 02:18 PM
Pharmacy,
Once again, all e-mails are being responded to, each and every time. Payments began processing this week and everything should be sent out or transferred by the 22<SUP>nd</SUP>. For those affiliates who have been with us for awhile, payments are received +/- every 30 days. Unless or course weekly payments are being processed.
To all Affiliates,
There has been a lot of discussion regarding conversion rates. Although IntegraRx has never converted as well as those websites that allow affiliates to set their own pricing, there were some genuine concerns that needed to be address. In an effort to address these concerns, we discovered a problem tracking orders placed on the Internet. This problem only affected those affiliates that join after June 27<SUP>th </SUP>of this year. The reason orders were still being converted, although at a low rate, was due to orders placed over the phone - these were being captured.
This problem has been resolved. Affiliates who joined Partners@IntegraRx on June 28<SUP>th</SUP> and after are now being captured and tracked properly. We are working on a solution to resolve possible missing commissions. If anyone would like more details on this please email me at partners@integrarx.com.
Respectfully,
Richard
pharmacy
July 19th, 2005, 11:26 PM
To Rowe
Subject: RE: Affiliate Check Not Received</span><br style="color: rgb(0, 102, 102);">
Date: Mon, 27 Jun 2005 10:10:03 -0700</span><br style="color: rgb(0, 102, 102);">
From: "Richard Rowe" <Rrowe@integrarx.com></span>
A check was processed and mailed last week for commissions earned in May. Total amount was $49.90.</span></span>
<br style="color: rgb(0, 0, 153);">
I do apologize for the delay. Arrangements have been made to process
commissions faster in the future. Your business is important and I look
forward to continuing our relationship.</span><br style="color: rgb(0, 0, 153);">
& ;nbs p;
Please let me know if you have any questions or concerns.</span>
If you are right Rowe, than I think the above mail is not sent by you (your mail password is hijacked?</span>)
</span>And if the above quoted mail is sent by you than there is no value to your words at IntegraRx, </span>because you say that payment is on time, you confirm same by above quoted mail but I didn't get any check from you till today 7/19/2005.
Certainly there is some big Problem With Affiliates Payments at IntegraRx.com</span>
</span>If not than where is my check as per your mail it is dispatched near by
20 May - 27 May</span>, </span>and I am dam sure that every check from Canada/ USA is reached to me maximum by 20 days after dispatched date (including holidays)</span></span></span>
</span>Note</span>: Can you please answer me here where is the check send by you as per your above quoted mail?
</span>
</span></font>
IntegraRX
July 20th, 2005, 07:26 AM
Pharmacy,
Obviously there is more to your dissatisfaction with IntegraRx than the inability of your national mail carrier to get your payment to you in a more timely manner. Instead of pulling a Michael Moore in the forum, let's address the issues and not add to more of your misinformation.
It has never been stated that payments on are time, but rather that payments are being processed and that every effort is being made to process commissions faster in the future. It was pointed out that affiliates who have been with the program for some time are accustomed to receiving their payments +/- every 30 days.
If receiving your payment via mail is not good for you there are other options you can use. Paypal and/or wire transfers are available for receiving payments faster than mail. Just e-mail your information and I will set it up as quickly as possible.
FYI - that was my e-mail and it only confirms what I have been addressing in this forum over the last week. Thank you for adding credibility to my attempts to address the issues experienced by our affiliates.
Richard
clivew
July 20th, 2005, 08:06 AM
I think we can take the heat out by just sticking to basics. May I suggest we just fix the issues and move on.
After all we have people to help and money to make, to pay for the people we help. It's that simple - I think?
jaguar
July 20th, 2005, 02:48 PM
How are so many programs paying by PayPal all of a sudden?
Chunk
July 20th, 2005, 03:05 PM
Cmon Richard, lets do something about those prices... You are way above everyone else. You need to make your prices reasonable if you want any serious affiliates to promote your program.
freebo
July 20th, 2005, 05:21 PM
Why do you all care if Richard is in busines or not. Move on and don't promote such a ridicules cause. You all spend the search engine money and he sits back and lives well while you make nothing.
mydiscou
July 20th, 2005, 08:00 PM
Why do you all care if Richard is in busines or not. Move on and don't promote such a ridicules cause. You all spend the search engine money and he sits back and lives well while you make nothing.
I second that motion, almost. My experience and other affiliatesI have spoken with agree Richard's program does have a dreadful history when it comes toproviding anything close to an adequate return on investment for affiliates. I don't know and don't care if it is the prices, shaving, non-payment, late paymentsor a combination of all. It does appear to be a compound problem though. The bottom line is he and his program's credibility are poor right now and I don't thinkit warrants anybody's effort in trying to market for him. I think we should however, give him a chance to turn it around and explain exactly what he is going to do to make that turnaround happen. Otherwise, hit the road, Jack (orRichard)!!
IntegraRX
July 22nd, 2005, 12:35 PM
Affiliates,
IntegraRx has a lot of work to do to satisfy each of your concerns. This is a challenge worth taking.
Although IntegraRx has maintained an affiliate program since December of 2003, the service we offer has always been, and will continue to be, our primary focus. We are not an affiliate marketing company, but a service provider that facilitates doctor-patient relationships and doctor-pharmacy situations in order to help patients.
In order to continuing building a successful affiliate program, I have hired an Affiliate Manager with experience addressing your concerns. Together, changes are being made that will benefit affiliates in many different ways. Look for his introduction following this post.
I will continue to address the issues and concerns needed to better serve each and every one of you.
Richard
IntegraRX
July 22nd, 2005, 01:39 PM
Hey guys,
My Name is Ian and Richard has entrusted me with the important task that lies ahead. Making this program the best!
I come from a solid background in affiliate marketing, managing 13 affiliate programs over the last 2 1/2 years. I try hardto be at forefront of the industry, which allows me to deliver relevant tools, help evaluate conversion rates for your site and OURS, develop strategic, long term profitable plans, and more importantly make commitments with ALL affiliates. My specialty is building relationships and helping every one of my partners succeed.
It sounds like I can help here.
Here is what I am up to for the next few months:
1) Take care of any current issues that need resolved. Missed or shorted payments, cleaning up of the affiliate agreement so its easier to understand, strengthen our support services for affiliates (Richard is nice enough to get me staff exclusively to address this), I am even willing to do one on one with anyone that requests to evaluate their current marketing plans.
2) Educate affiliates through newsletters, FAQ's, and other outlets.
3) Develop tools to help you convert. Better/More banners, advanced creative and search boxes, datafeeds, exclusive coupons to help you convert those sales, content, and more.
I welcome all feedback and requests from ANY affiliate. You can reach me personally at ilarsen@integrarx.com.
This is a serious and sincere push to strengthen what we have with you, our partners.
Ian Larsen
Affiliate Program Manager
IntegraRX
ilarsen@integrarx.com
clivew
July 22nd, 2005, 02:23 PM
Welcome Ian - I had my say to you in private - Your in a hot seat but I think everyone deserves at least one chance.
Good start is repairing the Dr - affiliate bedside manner. If you can take the initial flak without talking down to people then you will achieve plenty.
We've sent you a little more traffic to help push things forward on a positive note.
I dont know what you and Richard can do regarding price on a couple of key lines - that will also help. You have my email if you needmore detailed discussion.
Hey guys,
My Name is Ian and Richard has entrusted me with the important task that lies ahead. Making this program the best!
I come from a solid background in affiliate marketing, managing 13 affiliate programs over the last 2 1/2 years. I try hardto be at forefront of the industry, which allows me to deliver relevant tools, help evaluate conversion rates for your site and OURS, develop strategic, long term profitable plans, and more importantly make commitments with ALL affiliates. My specialty is building relationships and helping every one of my partners succeed.
It sounds like I can help here.
Here is what I am up to for the next few months:
1) Take care of any current issues that need resolved. Missed or shorted payments, cleaning up of the affiliate agreement so its easier to understand, strengthen our support services for affiliates (Richard is nice enough to get me staff exclusively to address this), I am even willing to do one on one with anyone that requests to evaluate their current marketing plans.
2) Educate affiliates through newsletters, FAQ's, and other outlets.
3) Develop tools to help you convert. Better/More banners, advanced creative and search boxes, datafeeds, exclusive coupons to help you convert those sales, content, and more.
I welcome all feedback and requests from ANY affiliate. You can reach me personally at ilarsen@integrarx.com.
This is a serious and sincere push to strengthen what we have with you, our partners.
Ian Larsen
Affiliate Program Manager
IntegraRX
ilarsen@integrarx.com
pharmacy
July 23rd, 2005, 05:39 AM
Welcome Ian,
In my opinion you first sort out all payment related stuffs and than move towards conversion problem.
I ask first for payment as you and only you (integrarx) can pay affiliate due you didn't requires any help form others for this.
And for Conversion you need to contact Old/Big Affiliates and discuss with them.
Hope with your help Rowe makes IntegraRx #1 OP.
Wish you Best of Luck smileys/smiley1.gif
Good Decision Rowesmileys/smiley17.gif</span>
Noximus
July 23rd, 2005, 05:54 AM
Welcome Ian,
killroy
July 23rd, 2005, 06:56 AM
If you can fix conversion issues I'll send you another gulp of traffic for testing. But comparing your conversions to others, at same rprice and same traffic I felt pretty ripped off and liek a pointless excercise...
bigznet
July 23rd, 2005, 08:27 AM
Here's an easy fix for you Ian...
Manyindividual products don't have custom landing pages. For example, one of the few products you have that is competitively priced, Phentermine (Yellow), doesn't have a landing page (withtracking code)in the BACKEND. There is a Yellow Phentermine page, but no way to bring our visitor directly to it. Right now, we are forced to use a generic "Weight Loss" landing page in which visitors have to find the Yellow Phentermine link, then click on it to get to the landing page.
I wrote several emails about this in the past. But gave up after no one responded. This could increase conversions, GUARANTEED!!!
IntegraRX
July 25th, 2005, 11:05 AM
bigznet,
This is exactly one of things we are doing right away. I use landing pages for other programs and it is literally a miracle cure for conversion rates. When I have a timeline I will post.
Killroy,
Stayed tuned for more improvements, see bigznet's post and my reply, this will definetly help.
Noximus,
Thanks! Good to meet you!
Pharmacy,
I am working with Richard today to go over payment processes and any issues that are standing in the way. I will keep you guys posted on new developments.
Ian
ILarsen@integrarx.com
clivew
July 27th, 2005, 12:23 PM
Hello Ian - please ask someone to answer Q re wire transfers sent 7/23
learning
July 28th, 2005, 05:02 AM
I've sen two emails to ILarsen@integrarx.comregarding my payment.
No replay. No payment...................
pharmacy
July 28th, 2005, 09:20 AM
I've sen two emails to ILarsen@integrarx.comregarding my payment.
No replay. No payment...................
Give him some time, he promised to do about payment lets see...
clivew
July 28th, 2005, 10:41 AM
No contact since last Tuesday - Richard I called your office and left a message where are you and Ian? Things have gone from great follow up to 0 over past 3 days.
learning
July 28th, 2005, 10:57 AM
There are still getting orders. I had one yesterday.
Pharmacy: We can give time, but to write a check or to make a wire they don't need time.........they need money.
clivew
July 28th, 2005, 12:39 PM
Ok guys - Integra are back in touch - this is a quality show and they are following through and we need them on our side like they need us on theirs.
I have notes from those who have sent in - amounts they want followed up.
Fill in more info on yourchecks in a few hours - need to go sleep now.
From: Richard Rowe
Sent: Friday, 29 July 2005 4:50 AM AU time
To: clivew
Subject: RE: Payments
Clive,
<DIV class=Section1>
Ian is currently out of town, but should be responding to e-mails.(re pays) ................. ................................I am working on that as we speak.
Rich</DIV>
pharmacy
July 30th, 2005, 09:40 PM
Jaguar
How are so many programs paying by PayPal all of a sudden?
May be PayPal offer some commission to appoint them as Payment Processing Company. (paypal affiliate commission)
jaguar
July 30th, 2005, 10:25 PM
Paypal is pretty strict about money derived from OP. Any program using this as a form of payment should be suspect imho.
clivew
July 31st, 2005, 12:44 PM
Paypal is pretty strict about money derived from OP. Any program using this as a form of payment should be suspect imho.
I think its a case of the hand being quicker than the eye Jaguar
clivew
July 31st, 2005, 12:47 PM
Paypal is pretty strict about money derived from OP. Any program using this as a form of payment should be suspect imho.
I think its a case of the hand being quicker than the eye Jaguar
ie: good until some one spots it.
jaguar
July 31st, 2005, 04:30 PM
Clive,
Are you a politician down under? You should be.
clivew
July 31st, 2005, 09:19 PM
Clive,
Are you a politician down under? You should be.
No I am definitely not, but I think we need a voice in the political debate. If onlyto clear some of the grey areas. Otherwisea lot of what should be open and competitive for the benefit of consumers just falls into the underground.
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