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View Full Version : No more MC?


pharmlady
July 24th, 2006, 08:45 PM
JRB, I've been getting customer notes in the backend that were not able to order their refills with MasterCard.

Do you guys not accept MC anymore? :confused:
DaveM
July 24th, 2006, 10:58 PM
That would be news to me!

How about it fellas?
JRB Health
July 25th, 2006, 07:30 AM
We are not accepting Mastercard as of now, but we are negotiating new processing and will be accepting M/C and Amex in the short future. The persecution of our industry is getting rediculus.
JRB Health
July 25th, 2006, 07:34 AM
Our customer service has been working to convert all orders by contacting patients by e-mail and phone to try other forms of payments. This has been pretty successful, although we will be back with all forms of payment shortly.
Bigmike J
July 25th, 2006, 09:57 AM
Our customer service has been working to convert all orders by contacting patients by e-mail and phone to try other forms of payments. This has been pretty successful, although we will be back with all forms of payment shortly.

That's good to know :D
DaveM
July 25th, 2006, 10:51 AM
You know I love you guys, but I would rather find out info like that from you prior to reading it in a forum ... capisci?
pharmlady
July 26th, 2006, 10:06 AM
Thanks for clearing this up. :D I agree with Dave though in that I'd rather hear in an email from you guys than from mad affiliates sending me emails because they can't reorder. :rolleyes:
RxRob
July 26th, 2006, 10:27 AM
Thanks for clearing this up. :D I agree with Dave though in that I'd rather hear in an email from you guys than from mad affiliates sending me emails because they can't reorder. :rolleyes:

Did you mean mad customers? Otherwise, you lost me.
pharmlady
July 26th, 2006, 10:29 AM
Did you mean mad customers? Otherwise, you lost me.

Hehe :p Yes, sorry. Emails from customers trying to order refills with mastercard.
DaveM
August 9th, 2006, 01:58 PM
Well, here we are almost three weeks later. Any news regarding payment processing?
DaveM
August 11th, 2006, 08:34 AM
After a lengthy conversation with the management of JRB, I am satisified that they are doing all that they can to over come the ridiculas hurdles being thrown in front of them by the various processing companies.

Keep up the good work fellas. Your one of the few actually looking out for the best interest of your affiliates!
RxRob
August 11th, 2006, 10:46 AM
After a lengthy conversation with the management of JRB, I am satisified that they are doing all that they can to over come the ridiculas hurdles being thrown in front of them by the various processing companies.

Keep up the good work fellas. Your one of the few actually looking out for the best interest of your affiliates!

What about the ridiculous hurdles being thrown in front of them by the various U.S. government agencies wanting to put an end to their operations?

I can't believe a single op hasn't made any announcement regarding what happened to affp/grb and what they are doing about remaining compliant with various laws/regulations governing them and theirs. JRB? HSN? Pharmgroup? RxP? RxSource? SSO? Anyone???